Home2025-04-09T08:22:08+00:00

Counseling in transactional analysis — Awaken your potential.”


Awaken your potential

A new beginning for your personal growth
Every experience in your life, even the most difficult, holds the precious seed of transformation.

As a counselor specialized in transactional analysis, I am here to accompany you on a journey of self-discovery and personal growth, in English, French or Italian.

Awaken your potential

What I offer

A new beginning for your personal growth

Every experience in your life, even the most difficult, holds the precious seed of transformation. As a certified transactional analysis counselor, I am here to accompany you on a journey of self-discovery and personal evolution.

Available online in French, Italian, or English.

With the accessible and dynamic language of transactional analysis, a psychological approach, I support you for a personalized accompaniment that addresses everyone:

  • recognize the dynamics of your thoughts, emotions, and behaviors
  • decode your recurring relational patterns
  • transform limiting automatic behaviors
  • develop more authentic relationships
  • rediscover your inner resources

This universal approach adapts to each person, regardless of their life journey.

Targeted expertise: three domains, a unique approach

Using transactional analysis as my primary approach, I offer specialised support for three key life experiences:

  • expatriates who are building new reference points
  • professionals seeking work-life balance
  • caregivers who dedicate their energy to others


You choose the destination, I walk by your side

Together, we explore what allows you not only to feel better, but above all to feel fully alive and in harmony with yourself. We will activate your vital energy, your natural drive towards safety, love, knowledge, and personal fulfillment.

My approach and journey

My philosophy

The heart of my practice is rooted in the Shi Mei philosophy, which in Japanese means “using life”, an invitation to live each moment fully and mindfully. I integrate this principle to harmoniously balance mind and body, using emotions as a bridge between these dimensions.

My learning path

  • Diploma in counseling with specialization in transactional analysis (Centro Berne, Milan)
  • Member of AssoCounseling, an Italian professional association representing and regulating the counseling profession, with a European vision
  • Trainer at the Progetto Itaca Foundation, Milan. Welcoming individuals with mental health issues and their families, guiding them towards a care path. Training families with a member who has a mental health disorder, whether adult or adolescent
  • Certified trainer NAMI (National Alliance for Mental Illness), the largest American organization dedicated to mental health
  • Master in communication (Sciences Com’, Nantes)
  • Master in social communication (University of Louvain-La-Neuve)
  • Degree in translation and interpretation (ISTI, Brussels)

Areas of expertise

Expatriates &
global nomads

My personal experience living in different countries has taught me what it means to:

  • Rebuild yourself in an unfamiliar environment
  • Cope with cultural shifts
  • Stay rooted while growing new wings
  • Transform adaptation into
    an opportunity for growth

I support you in:

  • Building your new sense of home
  • Exploring your identity in
    an evolving context
  • Turning challenges into resources
  • Cultivating authentic connections in a new environment

Professionals
seeking balance

My experience in the international business world has taught me what it means to:

  • Face increasing performance pressure
  • Manage professional stress through practical coping strategies
  • Balance ambition and well-being
  • Navigate workplace complexities

I accompany you in:

  • Regaining your work-life balance
  • Developing resilience strategies
  • Communicating assertively with yourself and others
  • Aligning success with personal well-being

Caregivers
dedicated to others

As a certified NAMI trainer, I deeply understand:

  • The long-term emotional strain
  • The need to balance giving and receiving
  • The importance of preserving your energy
  • The risk of losing yourself in a support role

I walk with you as you:

  • “Put on your oxygen mask” first
  • Learn to manage guilt
  • Build a support network to nurture meaningful connections with others
  • Cultivate your identity beyond the caregiver role

Testimonials

Global citizens

“I felt understood in the challenges of cultural adaptation. Florence speaks the language of change.”

—Ann, 32, expatriate

“Now I feel more at home, both here and within myself. The here and now will remain my mantra.”

—Roberto, 55, professional detached abroad

Renewed professionals

“Florence guided me with kindness through a period of intense professional stress. I now have practical tools to handle pressure and better awareness in workplace relationships.”

—Arthur, 42, manager

“She helped me regain balance when everything felt overwhelming. I am more confident, aware, and my communication with others has greatly improved.”

—Paolo, 56, freelancer

Revitalized caregivers

“Florence gave me permission to take care of myself. I didn’t dare and I didn’t know how. Now I have found a new balance.”

—Gianna, 38, family caregiver

“This journey has improved me inside and out. I have learned I can be there for others without losing myself.”

—Antonella, 45, caregiver

How we work together

Our online sessions are a space where:

  • We explore the present with kindness
  • We listen to your emotions with respect
  • We develop practical strategies for positive change
  • We celebrate each small step toward your goals

Tools I use:

  • Transactional Analysis: to understand your relational patterns
  • Mindfulness exercises: to ground you in the present
  • Breathing practices: to regulate emotions
  • Mental imagery: to explore new possibilities

Transactional analysis
at the heart of my practice

Better understand yourself
and your relationships

Transactional analysis (TA), developed by the visionary psychiatrist Éric Berne in 1958, offers a unique perspective on human interactions. This approach, far more than a simple psychological method, is a true tool of personal transformation that allows you to:

  • understand your inner dynamics
  • identify unconscious relational patterns
  • become conscious of your behaviors
  • foster more authentic and balanced relationships

Concrete applications in your daily life:

  • understand your communication mechanisms
  • identify barriers to your personal growth
  • develop emotional intelligence
  • regain your power to act

The three ego states

Your dynamic inner map

Imagine three distinct energies dialoguing within you. The objective is to learn to recognize, listen to and harmonize them to live more fluid and conscious relationships with yourself, others and your environment.

Book your first appointment

I offer an initial 30 minute consultation, free of charge and with no obligation, providing a safe space to explore your growth possibilities.

In English, French and Italian

  • Online sessions
  • I respect your privacy

My latest blog articles

Counseling: features, definition, history2025-04-05T12:46:50+00:00

Features of counseling

  • Helps you address specific challenges in everyday life without altering your personality structure
  • Focuses on your present, the here and now
  • Offers a targeted path with a defined duration

Definition of counseling

Professional counseling is an activity whose goal is to improve the quality of life of clients supporting their strengths and abilities for self-determination.

Counseling provides a space for listening and reflection in which clients may explore problems related to evolutionary processes, phase transitions and states of crisis and strengthens the capacity of clients to choose or change.

Counseling is an intervention that uses various methods borrowed from different theoretical orientations. It caters to individuals, families, groups, and institutions. Counseling can be provided in various settings such as private practice, education, health, business.

(AssoCounseling definition of counseling adopted in 2011)

History of counseling

Counseling was born in the United States in the 1940s as psychological support for World War II veterans, focusing on their social reintegration and emotional management. It then developed as an autonomous discipline, aiming at enhancing personal resources and improving relationships, distinguishing itself from psychotherapy.

The fundamental contribution came from Carl Rogers with the person-centered approach which emphasizes:

  • Unconditional acceptance
  • Authentic empathy
  • Sincerity in the helping relationship

These principles continue to guide global counseling.

In English-speaking countries, counseling became a recognised profession in the 1960s-70s with structured training programs, professional associations and integration into healthcare systems.

In Italy, counseling spread in the 1980s finding application in education, business and personal growth.

In France, it emerged in the 1990s, integrating with social sciences and being applied in mental health, education and social work.

In Transactional Analysis, counseling finds particularly effective tools through concepts such as ego states, transactions and life scripts, offering a clear method for understanding and improving relational dynamics.

How online sessions work2025-04-05T12:46:50+00:00

Your journey unfolds within a secure virtual environment:

  • sessions are held via Google Meet, and a link will be sent after your appointment is confirmed
  • you will need a stable internet connection and a quiet, private space where you feel free to express yourself. To ensure confidentiality, please make sure you are alone during our conversations
  • for the best experience, use a computer with a webcam or a tablet rather than a smartphone
  • please ensure that the device is positioned at face level, not from below, and that you are framed from at least the chest up, so we can see each other clearly, including your face and eye contact
  • in case of technical issues, we will always have a back up solution (platform change, phone call)
  • all our exchanges remain strictly confidential

Your journey unfolds in three main stages:

1. Exploratory phase

  • We meet in a safe, protected space
  • Clarify the counseling journey’s objectives
  • Explore your personal and relational context

2. Development phase

  • I guide you in a process of self-observation to explore and better understand yourself
  • Encourage your openness to change
  • Help you clarify your experiences while staying present in the here and now
  • Support you in identifying and overcoming limiting beliefs and patterns
  • Assist in developing your ability to make conscious, autonomous choices
  • Empower you to interpret your emotional skills for greater authenticity in relationships

3. Conclusion Phase

  • Together, we analyze the journey and results achieved
  • Consolidate the tools you’ve gained
Practical aspects of our journey2025-04-05T12:46:50+00:00

Contact me on whatsapp +39 351 6412543
or via mail: f.haupert@florence-counseling.com

  • I respond attentively to your requests to organize our meetings in the most convenient way for you.
  • If unforeseen circumstances arise, let me know as soon as possible, we will find a solution together.
  • Before starting, I will share with you the informed consent and privacy agreement.
Session duration, frequency & rates2025-04-05T12:46:50+00:00
  • The journey is structured clearly and definitively
  • 8 to 15 individual sessions
  • Each session lasts one hour
  • Meetings take place every 10–15 days
  • Rate: 60 euros per individual session
Ethics and confidentiality2025-04-05T12:46:50+00:00
  • I adhere to the ethical code of my profession.
  • I am a member of Assocounseling, an Italian professional association that represents and regulates the counseling profession.

(Florence Haupert, professional counselor registered with AssoCounseling, registration number n°REG-A3515-2025)

  • With a European vision, it promotes the recognition of counseling, ensures continuous training and upholds ethical standards in Italy and beyond.
  • All shared information is safeguarded by professional secrecy.
  • Our work is based on trust, transparency and mutual respect.
  • Before starting, I will share with you the informed consent and privacy agreement.
Go to Top